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What does Axiles Bionics do? Where is the company located?

Axiles Bionics develops next-generation prosthetic feet inspired by human biomechanics.

By combining robotics, artificial intelligence and advanced engineering, the company designs solutions that aim to restore more natural movement for lower-limb amputees.

Axiles Bionics is headquartered in Brussels, Belgium.

How can I order a Lunaris prosthesis?

If you are a prosthetic user interested in acquiring a Lunaris prosthesis, here’s how you can proceed :

  • Contact Your ProsthetistWe work closely with healthcare professionals. That’s why we encourage you to discuss the opportunity to adopt a Lunaris with your prosthetist or healthcare provider. They can then contact us directly to place an order.
  • OR Contact Us with Your Healthcare Professional’s Information
    Send an email to the contact form, including your complete contact details and those of your healthcare professional. We will reach out to them to facilitate your order and ensure a smooth process.
What is the difference between a Lunaris prosthesis and a traditional prosthesis?

The Lunaris product line stands apart from traditional prosthetic feet through a design inspired by the biomechanics of the human body.

Conventional prosthetic feet often rely on rigid structures that prioritize stability, sometimes at the expense of flexibility and comfort.

Lunaris takes a different approach by separating the elements responsible for support from those that enable smoother, more adaptive motion, similar to the way bones, tendons, and muscles work together.

This unique architecture is designed to enhance everyday comfort, stability, and walking fluidity across a wide range of daily activities.

Is the Lunaris prosthesis covered by social security?

Lunaris Essential may be eligible for reimbursement under certain European government healthcare systems, depending on local policies and regulations.

Coverage rules and reimbursement amounts can vary significantly from one country to another.

We recommend confirming directly with your national social security organization or discussing reimbursement options with your prosthetist.

Does my insurance cover an Axiles Bionics prosthesis?

In many cases, the cost of an Axiles Bionics prosthesis may be covered by accident insurance or third-party liability insurance, depending on your country and individual situation.

To apply for reimbursement, a medical file is typically prepared together with your rehabilitation doctor and prosthetist, demonstrating that the selected prosthetic solution is appropriate for your needs.

We encourage you to consult your healthcare professional, who can guide you through the reimbursement process in your region.

Can the Lunaris prostheses be used for sports activities?

The Lunaris product line is designed to provide comfort and stability for everyday walking and moderate daily activities.

However, it is not intended for high-impact or intensive sports such as running, basketball, or competitive athletics, which can generate forces beyond the device’s intended use.

For safe use, we recommend following the Instructions for Use and consulting your prosthetist if you have specific activity goals.

Why do I need to recharge my prosthesis?

We invite you to read our article The Power of Connectivity in Lunaris IO and IO+

How do I connect my IO Charger to my Lunaris?

Refer to the comprehensive connection instructions in the Instruction for Use (IFU), specifically in the "Setting up the IO CHARGER" section.

What do the LED lights on my IO Charger mean?

The LED indicators on your IO Charger indicate the device's operating status:

  • Steady Blue : IO Charger not connected to the WIFI network.
    Connect the IO Charger to the WIFI network as per the instructions in the "Connecting the IO Charger to a WIFI network" section.
  • Steady White : IO Charger connected to the WIFI network.
    The IO CHARGER is ready for use.
  • Fading White : IO Charer connecting to WIFI network
    Wait until the IO Charger turns steady white or steady blue.
  • 2x Blinking White or Blue : IO Charger connected/ disconnected from the Axiles Bionics prosthetic device
  • 5x Blinking Blue : IO Charger resetting the WIFI connection
    Connect the IO Charger to the WIFI network following the section Connecting the IO Charger to a WIFI network.
How do I turn off the LED light on the IO Charger?

To activate or deactivate the LED indicator, just press the button on the smart charger, and it will retain your chosen lighting setting.

How can I order a prosthesis for my patient?

Healthcare professionals can contact us directly to place an order for an Axiles Bionics prosthesis for their patient via:

What is AxilesCare + / Prosthetics-as-a-Service?

For more information, please refer to our blog article.

How can I contact Axiles Bionics customer service?

To contact Axiles Bionics customer service, you have two options:

In both cases, we will respond to you promptly during our daily operating hours.

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