Your Questions, Our Answers

What does Axiles Bionics do? Where is the company located?

Axiles Bionics is a Belgian company specializing in the design and production of advanced bionic prostheses for the lower limbs.

The company is located in Brussels, Belgium.

In addition to their flagship product, the Lunaris (more information on the dedicated page), Axiles Bionics also develops other innovative products to meet the needs of amputees

In which countries are Axiles Bionics products available?

Axiles Bionics currently focuses its distribution primarily in Europe, gradually expanding its presence worldwide. To check if the Lunaris is available in your country, please contact us and provide the details of your prosthetist. We also encourage you to discuss our product with your prosthetist so that they can contact us directly.If we are not yet present in your country, we will take note of the interest expressed by the professional and prioritize contacting them when we expand into that region.

Are you looking for ambassadors?

Yes, we can offer certain individuals the opportunity to become ambassadors. To learn more, please check our dedicated page.

How can I obtain Axiles Bionics promotional items?

We are pleased that you would like to obtain goodies from Axiles Bionics! To get promotional items (t-shirts, etc.), please contact us through our contact form on our website or through our social medias channels. We will do our best to fulfill your request.

How can I stay informed about new technologies and products offered by Axiles Bionics?

There are several ways to stay informed about new technologies and products offered by Axiles Bionics:

  • Subscribe to the newsletter: You can sign up for the Axiles Bionics newsletter to receive regular updates on new products, events, news, and special offers.
  • Follow us on social media: You can follow Axiles Bionics on social media platforms such as Facebook, Instagram, LinkedIn, Youtube and X (Twitter) to stay informed about the latest news and updates.
  • Visit the website: You can visit the 'Newsroom' section of the Axiles Bionics website to browse the latest products and technologies offered, as well as upcoming events.

Is there a mobile application for Axiles Bionics?

A mobile application is currently under development. It will allow users to track the data collected by the prostheses in the form of statistics and participate in challenges among users of Axiles Bionics products. Stay tuned for more information on this.

How can I order a Lunaris prosthesis?

What is the difference between a Lunaris prosthesis and a traditional prosthesis?

Who is the Lunaris designed for?

How much does a Lunaris prosthesis cost?

Is the Lunaris prosthesis covered by social security?

Does my insurance cover an Axiles Bionics prosthesis?

Is the Lunaris compatible with other prosthetic devices?

What are the possible levels of customization for the Lunaris?

Can the Lunaris be used for sports activities?

Is the Lunaris water-resistant?

Where can I find the instruction manual for the Lunaris and its IO Charger?

Why do I need to recharge my prosthesis?

What do the LED lights on my Lunaris mean?

What certifications are there for the Lunaris?

How do I connect my IO Charger to my Lunaris?

What do the LED lights on my IO Charger mean?

How do I turn off the LED light on the IO Charger?

I'm moving or going on vacation, how do I connect my charger?

How can I order a prosthesis for my patient?

How do I adjust the Lunaris prosthesis?

Does Axiles Bionics offer training for healthcare professionals?

How can I receive posters, roll-ups, and other promotional items to promote Axiles Bionics products in my practice or during professional events?

How does the maintenance of an Axiles Bionics product work?

What is AxilesCare + / Prosthetics-as-a-Service?

What warranties are offered by Axiles Bionics?

How can I contact Axiles Bionics customer service?

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